Privacy Policy

Dunbar Jewelers is a family-run shop, and we treat your information the way we would want ours treated. This page explains what we collect through this website and what we do with it.

What we collect

When you fill in a form on this site — a message, a custom design enquiry, a repair drop-off, or a newsletter signup — we collect the details you give us, such as your name, email address, phone number, and anything you write in the message.

We do not collect payment information through this website.

How we use it

We use your details only to reply to you and to carry out the work you asked about. If you sign up for our newsletter, we use your email address to send occasional shop news — you can unsubscribe from any email.

Who we share it with

We do not sell or rent your information. We share it only with the services that help us run the site and reply to you (for example our website host and email provider), and only as needed to do that.

Keeping it

We keep enquiries and messages for as long as we need them to serve you and to keep proper business records.

Your choices

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Just call or email the shop and we will take care of it.